Effective date: October 20, 2026

1. Who we are

This Privacy Policy explains how Vegan Cosmos Inc. (“Vegan Cosmos,” “we,” “us”) collects, uses, and shares personal information through vegancosmosinc.com (the “Site”), including our Professional Business Consulting services.

Vegan Cosmos Inc., a California corporation (mailing address: 9350 Wilshire Blvd, Ste 203, Beverly Hills, CA 90212). Privacy contact: info@vegancosmosinc.com.

2. Information we collect

Consultation requests (Business Consulting page)

When you submit a consultation request we collect: full name, business name, business email, phone number, company website (optional), industry, consulting service of interest, a description of your business needs, your preferred contact method (email or phone), and your consent to be contacted. Please do not submit Social Security numbers, credit reports, bank account or login credentials, or other sensitive financial records through this form.

Other forms and tools

Other forms on the Site (for example assessments, plan and offer generators, and lead or contact forms) collect the information shown on each form, such as name, email address, phone number, and your answers.

Chat assistant

On pages where our “Cosmo” chat assistant appears, we collect the name and email address you enter and the content of your messages.

Accounts, courses, and purchases

If you create an account, enroll in a course, or make a purchase, we collect account, order, billing, and shipping details needed to provide that service. Payment card details are entered with our payment processors; we do not store full card numbers.

Information collected automatically

  • Site statistics: Jetpack Stats (Automattic) records page visits and related technical data.
  • Traffic source: WooCommerce order-attribution cookies record how you reached the Site (for example the referring site or campaign parameters).
  • Spam protection: Akismet (Automattic) may process form submissions, IP address, and browser user agent to detect spam.
  • Server logs: our hosting provider records standard technical data such as IP address, browser type, and pages requested.

3. How we use information

  • To review and respond to consultation requests using your preferred contact method.
  • To prepare, document, and perform consulting engagements under a written Master Services Agreement and Statement of Work.
  • To provide accounts, courses, products, payments, and support.
  • To send marketing communications where you have signed up or as described in Section 4.
  • To secure the Site, prevent spam and fraud, and comply with legal obligations.
  • To understand and improve how the Site is used.

4. Our customer database and email

  • Consultation requests are not marketing sign-ups. Each request is stored in our form system and copied to our customer relationship system (FluentCRM, hosted on our own website) as a non-marketing (“transactional”) contact with a note describing your request. We do not add consultation requests to mailing lists, newsletters, or automated email sequences. If you already have a record with us, your existing preferences are not changed.
  • Notification emails. When a request is submitted, a notification containing your submission is emailed to our business inbox so our team can respond. That inbox is provided by Google (Gmail).
  • Other forms and chat. The Business & Lifestyle Assessment, Cosmo Plan Generator, Offer Builder, and Contact forms, and contact details you enter in the Cosmo chat assistant, are saved in our customer database so we can respond to you. Submitting them does not subscribe you to marketing emails. Consultation requests are handled the same way. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.

5. How we share information

We do not sell personal information. We share it with service providers that process it for us:

  • IONOS (website hosting and infrastructure).
  • Automattic (Jetpack site statistics, WooCommerce analytics, security protection, and backups; Akismet spam filtering).
  • Google (business email inbox that receives form notifications, and Google Drive storage for website backups).
  • Anthropic (AI model for the Cosmo chat assistant; chat content only, on pages where it appears).
  • Payment processors used at shop checkout (WooPayments and PayPal).
  • Printful (production and shipping of shop orders, using the name, shipping address, and order details).
  • IONOS (outgoing email sent from info@vegancosmosinc.com, including form and order notifications).

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets.

6. Data retention

We keep consultation requests and related CRM records as long as needed to respond, to perform and document any engagement, and to meet legal, tax, and accounting obligations.

7. Security

We use reasonable administrative and technical safeguards, including encrypted (HTTPS) connections and restricted administrative access. No transmission or storage method is completely secure.

8. Your choices and rights

You may ask to access, correct, or delete your personal information, or ask us to stop contacting you, by emailing the privacy contact above. Depending on where you live, you may have additional rights under applicable law; we will respond as that law requires and will not discriminate against you for exercising them.

Do Not Track: the Site does not currently respond to browser “Do Not Track” signals.

9. Children

The Site and our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.

10. Changes

We may update this policy. The effective date above shows when it last changed.

11. Contact

Vegan Cosmos Inc. (mailing address: 9350 Wilshire Blvd, Ste 203, Beverly Hills, CA 90212) · info@vegancosmosinc.com · (888) 292-6766